Thursday 24 January 2013

Content, Interface and Usability of Program

Question :  Discuss the relationship between a program’s content, its interface, and its usability. What is the best way to make the content accessible to users without unnecessary complexity? Where are modal interfaces useful? What are their drawbacks? Where are navigation or sites maps useful? How might you use “themes” to identify different areas if a program or different approaches to the content’s structure?

Answer:


Discuss the relationship between a program’s content, its interface, and its usability.

A program's content, interface and usability are interrelated with each other. For program's content, the best thing is to make the content stay simple. The content must be easy to understand and navigate. The text and font size of the content must be big enough and contrast with the background because some of the users may have eyes sight problem. Also make sure that the program loading time is reasonable, every link/button is consistent and can link to each other and avoid ads pop out.

For the interface, the design must match with the content and the company logo and theme. It is advisable to keep the interface simple and user-friendly, in other way, not too busy and messy. The icon and button used must be fully accepted by everyone, meaning that the icon must contain only 1 meaning to avoid misunderstand by the users. The location of the icon must big and clear enough and place in a appropriate location because some of the users may have difficulties in seeing and hearing. 

Designer can also use hyperlinks to connect a user to another part of the same document/different document and another website for more information; image maps which are larger images that are sectioned into hot areas with associated links are called image maps.

For the usability, the program must:
  1. Present the information to the user in a clear and concise way.
  2. Give the correct choices to the users in an obvious way.
  3. Remove any ambiguity regarding the consequences of an action (e.g. clicking on delete/remove/purchase).
  4. Place important items in an appropriate area on a web page or a web application.


Even though a program may have a good interface design, but the content must be also useful and usable in order to attract more user.
 What is the best way to make the content accessible to users without unnecessary complexity? 

The best way to make the content accessible are:
- make it simple and clean
- user-friendly
- easy to understand
- avoid too much information
- major heading are clear and descriptive
- critical content is above the fold
- styles and colors are consistent
- emphasis (bold etc) is used sparingly
- avoid ads pop out
- urls are meaningful and user-friendly
Where are modal interfaces useful? What are their drawbacks? 

Modal interfaces are useful in all other way except multimedia.

The usefulness of modal interfaces is increased usability: the drawbacks of modal interfaces are offset by the strengths of another. For example, on a mobile device with a small visual interface and keypad, a word may be quite difficult to type but very easy to say (e.g. Poughkeepsie). Consider how you would access and search through digital media catalogs from these same devices or set top boxes. And in one real-world example, patient information in an operating room environment is accessed verbally by members of the surgical team to maintain an antiseptic environment, and presented in near real time aurally and visually to maximize comprehension.
In addition, modal interfaces input user interfaces have implications for accessibility. A well-designed modal interfaces application can be used by people with a wide variety of impairments. Visually impaired users rely on the voice modality with some keypad input. Hearing-impaired users rely on the visual modality with some speech input. Other users will be "situationally impaired" (e.g. wearing gloves in a very noisy environment, driving, or needing to enter a credit card number in a public place) and will simply use the appropriate modal interfaces as desired. On the other hand, a modal interfaces application that requires users to be able to operate all modal interfaces is very poorly designed.

Where are navigation or sites maps useful?

Navigation is useful in the website where people can enter a site through any other page, not just the homepage. Using other pages as entry points is achieved through search engines, links from other web sites or bookmarks. Users must easily find their way around a web site from every and any page. They should be able to reach the homepage from any page within the web site. Reaching all major site sections can only help them see more of the provided information.


For the sites maps, it is useful especially the search engine where the sitemap will let the Google robot see how pages, such as those in the fourth and fifth level, fit into your site. If you link to your sitemap page from your homepage, all of the pages listed in your sitemap will be no farther from your home page than the third level. This will encourage Google to index your entire site.

How might you use “themes” to identify different areas if a program or different approaches to the content’s structure?

For example, if we doing a clothing website, for the female clothing section, we can use female related theme and color such as clothes, earring, rose or other accessories to identify the female areas whereas for the male  clothing section, we can use the theme with tie, clothes and watch to identify that is the areas for male. 

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